Welcome to Trvios Private Limited (“Trvios”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, store, and protect your information when you use the Trvios mobile application, website, AI features, community services, and travel-related experiences.
1. About Trvios
Trvios is a modern travel and community platform offering AI-powered travel planning, trip discovery, social experiences, split bills, bike rides, messaging, and community-driven travel interactions.
What We Offer
AI Trip Planner • Travel Discovery • Bike Rides • Community Features • Social Sharing • Split Bills • Travel Recommendations • Booking Support
2. Information We Collect
- Phone number used for OTP login authentication
- Profile information voluntarily added by users
- Trip preferences and travel interests
- Photos, posts, comments, and community content shared in the app
- Messages and social interactions within Trvios features
- Basic device and technical information for security and analytics
- Location information (only when permission is granted)
3. Payments & Transactions
Payments on Trvios are securely processed using third-party payment providers such as Razorpay.
We do not store your complete credit card, debit card, UPI PIN, or banking credentials on our servers.
4. How We Use Your Information
- To provide and improve Trvios services
- To generate AI-powered travel recommendations
- To enable bookings and travel experiences
- To improve app security and prevent fraud
- To personalize user experiences
- To enable messaging, community, and social features
- To provide customer support
- To improve platform performance and analytics
5. AI Features
Trvios includes AI-powered features such as itinerary planning, travel recommendations, and intelligent suggestions.
Information shared with AI systems may be processed to improve user experiences and generate personalized travel content.
6. Community & Social Features
Trvios may allow users to share posts, upload travel content, participate in community discussions, and interact through social features.
Content shared publicly within the platform may be visible to other users.
7. Data Sharing
We do not sell your personal information.
We may share limited information with trusted third-party providers including payment services, cloud infrastructure providers, analytics services, and legal authorities when required by law.
8. Data Security
We use reasonable technical and organizational security measures to protect your information from unauthorized access, misuse, or disclosure.
However, no digital platform or internet transmission can be guaranteed to be completely secure.
9. International Trips
While Trvios primarily serves users in India, travel experiences and trips may include international destinations.
Users are responsible for complying with travel regulations, visa requirements, and local laws applicable to their destinations.
10. User Rights
- Request access to your information
- Request correction of inaccurate data
- Request account deletion
- Withdraw permissions such as location access
- Contact us regarding privacy concerns
11. Children’s Privacy
Trvios is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on our website and within our services.