Welcome to Trvios Private Limited (“Trvios”, “we”, “our”, or “us”). These Terms & Conditions govern your use of the Trvios mobile application, website, AI-powered services, travel experiences, social community features, bookings, rides, and related services.
1. Acceptance of Terms
By accessing or using Trvios services, you agree to comply with these Terms & Conditions and all applicable laws and regulations.
If you do not agree with any part of these Terms, you should discontinue use of the platform immediately.
2. Services Provided
Trvios provides a travel and community platform offering:
Platform Features
AI Trip Planning • Trip Discovery • Bike Ride Experiences • Community Features • Social Sharing • Messaging • Split Bills • Booking Support • Travel Recommendations
3. User Accounts
- Users authenticate through phone number OTP verification.
- You are responsible for maintaining account confidentiality.
- You must provide accurate and updated information.
- Trvios may suspend or terminate accounts violating platform rules or applicable laws.
4. Community Conduct
- No abusive, hateful, illegal, fraudulent, or harmful behavior.
- No harassment, impersonation, spam, or misleading activities.
- Users are solely responsible for content they upload or share publicly.
- Trvios reserves the right to remove inappropriate content or restrict access.
5. Travel & Ride Responsibility
Travel experiences, rides, itineraries, and recommendations available on Trvios may involve third-party providers or community members.
- Users are responsible for verifying travel details before participating.
- Users must comply with local laws, regulations, and safety requirements.
- Travel conditions, pricing, availability, and schedules may change without notice.
6. Payments & Bookings
Payments are securely processed through third-party payment providers such as Razorpay.
- Booking confirmations depend on availability.
- Prices may vary due to external providers or travel conditions.
- Refunds and cancellations are governed by our Refund Policy.
7. AI Features Disclaimer
Trvios AI-generated itineraries, suggestions, and recommendations are provided for informational purposes only.
Users should independently verify travel costs, weather, visas, schedules, and safety information before making decisions.
8. Intellectual Property
All Trvios branding, platform UI, AI systems, logos, content, and proprietary materials are owned by Trvios Private Limited unless otherwise stated.
Unauthorized copying, distribution, or misuse of platform materials is prohibited.
9. Limitation of Liability
Trvios is not liable for indirect losses, delays, cancellations, accidents, third-party service failures, or damages arising from the use of our services or travel experiences.
10. Privacy
Your use of Trvios is also governed by our Privacy Policy regarding how we collect, use, and protect your information.
11. Changes to Terms
Trvios may update these Terms & Conditions periodically. Continued use of the platform after updates constitutes acceptance of revised terms.